Terms of Service

Effective Date: 26.07.2026

Welcome to Shevelo. These Terms of Service govern your use of www.shevelo.store and any purchases made through our website.

By accessing our website or placing an order, you agree to these Terms of Service.

About Shevelo

Shevelo is an Australian apparel brand offering premium made-to-order clothing inspired by thoughtful design, software and modern engineering culture.

Throughout these Terms, "we", "our" and "us" refer to Shevelo.

Eligibility

By using this website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian to use our website and place orders.

Products

We aim to display our products as accurately as possible. However, slight variations may occur due to:

  • Screen and device colour settings
  • Printing processes
  • Garment manufacturing variations

These variations do not constitute a fault.

Pricing

All prices are displayed in Australian Dollars (AUD) unless otherwise stated.

Prices may change without notice.

The price charged will always be the price displayed at the time your order is placed.

Orders

After placing an order, you'll receive an order confirmation email.

This confirms that we have received your order but does not guarantee acceptance.

We reserve the right to cancel or refuse any order where necessary, including in cases of pricing errors, suspected fraud or product availability issues.

If payment has already been processed, any cancelled order will be fully refunded.

Made-to-Order Products

All Shevelo products are produced specifically for each customer after an order is placed.

For this reason:

  • Orders cannot usually be changed after production has started.
  • We do not accept returns or exchanges for change of mind or incorrect size selection.
  • Please review product details and sizing information carefully before purchasing.

Shipping

Production and delivery times are estimates only.

While we work with trusted fulfilment partners to deliver orders promptly, delays caused by shipping carriers, customs or other circumstances outside our control may occasionally occur.

Further information can be found in our Shipping, Returns & Refund Policy.

Returns & Refunds

Returns and refunds are governed by our Shipping, Returns & Refund Policy.

If your order arrives damaged, defective or incorrect, please contact us within the timeframe stated in that policy.

Intellectual Property

All content on this website, including:

  • Designs
  • Logos
  • Artwork
  • Product photography
  • Graphics
  • Text
  • Branding

is the property of Shevelo or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced or used without prior written permission.

Acceptable Use

You agree not to:

  • Use our website for unlawful purposes
  • Interfere with the operation or security of the website
  • Attempt to gain unauthorised access to our systems
  • Misuse or copy our content or intellectual property

Limitation of Liability

To the maximum extent permitted by Australian law, Shevelo shall not be liable for indirect, incidental or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes any rights that cannot legally be excluded under the Australian Consumer Law.

Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms is intended to limit or exclude your rights under applicable consumer protection laws.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will become effective when published on this page.

Governing Law

These Terms are governed by the laws of Australia.

Any disputes arising from these Terms or your use of this website will be subject to the jurisdiction of the Australian courts.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Shevelo

Email: sales@shevelo.store

Website: https://www.shevelo.store

Last updated: 26 July 2026