FAQ

Orders & Shipping

Do you offer free shipping?

Yes — all orders include free shipping.
No minimums, no surprises at checkout.

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How long does shipping take?

Orders are typically processed within 2–4 business days, then shipped.

Estimated delivery times:

• EU & UK: 5–10 business days

• US: 5–10 business days

• Rest of world: 7–14 business days

You’ll receive a tracking link once your order ships.

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Can I track my order?

Yes. Once your order is shipped, you’ll receive an email with your tracking details.

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Products & Sizing

What kind of t-shirts do you use?

We use premium, soft-touch cotton blends designed for everyday comfort — on and off the bike.

Our tees are:

• breathable

• lightweight

• made for relaxed movement

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Are your t-shirts true to size?

Yes — they are designed with a modern, slightly relaxed fit.

If you prefer:

• a more fitted look → size down

• a looser fit → size up

A size guide is available on each product page.

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Are these performance cycling shirts?

No — these are lifestyle tees inspired by cycling.

They’re made for:

• casual rides

• café stops

• everyday wear

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Returns & Exchanges

Do you accept returns?

We accept returns for damaged or incorrect items.

If something isn’t right, contact us within 14 days of delivery, and we’ll make it right.

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Can I exchange for a different size?

Because items are made to order, we don’t offer standard exchanges.

If you’re unsure about sizing, we recommend checking the size guide before ordering.

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Design & Brand

What makes your brand different?

Our designs are inspired by cycling as a lifestyle — not just a sport.

We focus on:

• minimal, thoughtful design

• premium everyday wear

• a community of women who ride

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Are your designs printed or embroidered?

All designs are professionally printed using high-quality methods for durability and comfort.

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Other

How can I contact you?

You can reach us anytime at:

sales@shevelo.store

We aim to respond within 24–48 hours.